Will my camera reconnect to my network automatically?
APPRO cloud camera will remember your network information.
If you experience any troubles with your Internet connection, router, or even power, APPRO cloud camera will attempt to reconnect on its own when the problem is resolved.
In some cases, you may need to restart your Wi-Fi network manually for APPRO cloud camera and other connected devices to reconnect. For example, if you lose power and your router comes up before the modem, you may need to power cycle your router or modem to get the network working again.
Is watching APPRO cloud camera video free?
Watching your streaming video with APPRO cloud camera is free with every camera you purchase!
When you buy an APPRO cloud camera, it comes with live viewing on any device - you can view your video stream using our free Android/IOS APP. You'll also have the ability to receive smart phone alerts for motion events.
How can I update online/offline status for each APPRO cloud camera connected?
Because of P2P server security policy and also the stability, Android/IOS application will not periodically request APPRO cloud camera online/offline status automatically. It will automatically request for the status only on time right after an APPEO cloud camera had been successfully added into the list.
Because of limited bandwidth, it will show APPRO cloud camera as offline in Android/IOS application list. This is due to request timeout from Android/IOS application to the P2P server. Therefore, users are able to update APPRO cloud camera online/offline status manually by following procedures below.
1. Execute Android/IOS application and check online/offline status for each APPRO cloud camera. As long as an APPRO cloud camera offline status shown in the list even you’d confirmed that it is online, please slide down the list with your finger. Android device
2. An online/offline status checking request will be sent out from Android/IOS application to the P2P server. As long as server respond had been successfully received by the Android/IOS application, the online/offline status for each APPRO cloud camera in the list will be updated accordingly. Android device
.jpg)
