FAQ
- How can I connect my APPRO cloud camera with my router without WPS?
- 1. With APPRO cloud camera default settings, it supports DHCP mode receiving an IP address from a DHCP server of a router. Therefore,
With a RJ-45 wired connection
A. Connect a RJ-45 cable in between APPRO cloud camera and a router. And, power APPRO cloud camera on.
APPRO PT cloud camera (LC-6790)
APPRO cube cloud camera (LC-6760)
B. After APPRO cloud camera had been successfully powered on. You are able to find this camera via UPnP discovery in Windows network devices. In order to achieve this, you need:
a. Setup a laptop/desktop within router LAN.
b. Browse ‘Network’ and check if APPRO cloud camera has been presenting as a connectable device.
With a wireless connection
A. Connect a RJ-45 cable in between APPRO cloud camera and a router. And, power APPRO cloud camera on.
APPRO PT cloud camera (LC-6790)
APPRO cube cloud camera (LC-6760)
B. After APPRO cloud camera had been successfully powered on. You are able to find this camera via UPnP discovery in Windows network devices. In order to achieve this, you need:
a. Setup a laptop/desktop within router LAN.
b. Browse ‘Network’ and check if APPRO cloud camera has been presenting as a connectable device.
C. Right click on APPRO cloud camera UPnP device, and select on ‘View device webpage’. You are able to connect into APPRO cloud camera webGUI via IE browser in a computer. Input related DeviceID information and its password for passing authentication. You can find DeviceID information on APPRO cloud camera body. And default password for APPRO cloud camera is ‘9999’.
D. You can find control page for ‘Wireless Setup’ in ‘Setup’ -- ‘Network’ -- ‘Wireless Setup’.
- How do I see live view using Android or iOS?
- IOS device is doing similar way; therefore, there are only IOS snapshots provided in below.
1. Prepare an Android/IOS device. Confirm this Android/IOS device is able to connect to the Internet. Browse ‘Google play’ (‘iTune’ store in IOS) store in the Android/IOS device then. Search and download an ‘AppPro’ application into this device.
Android device
IOS device
2. Execute ‘AppPro’ application. Add with a new APPRO cloud camera into this application. There are either ways connecting APPRO cloud camera with this Android/IOS application:
A. scan a QR code or
B. input correct ‘Device ID’ and ‘Password’ information manually.
Android device
IOS device
3. You are able to find APPRO cloud camera information on its camera body.
A. By scanning the QR code, ‘Device ID’ information will be filled in to related block automatically. You can then input correct ‘Password’. And APPRO cloud camera will be connected with Android application successfully. Default APPRO cloud camera password is ‘9999’.
Android device
IOS device
B. Or, by inputting ‘Device ID’ and ‘Password’ information manually, you can still connect APPRO cloud camera with Android application successfully.
Android device
IOS device
4. Go to ‘Camera List’ page, you are able to see live view streamings in your Android device by touching on any online APPRO cloud camera in the list.
Android device
IOS device
- How do I setup my new camera?
- 1. Confirm that the router has abilities connecting LAN devices to the Internet. And, please confirm also that the router provides DHCP function properly.
2. Connect APPRO cloud camera to router. You can choose to connect them via wired or wireless.
A. With wired connection, an Ethernet cable should be connected in between APPRO cloud camera and router. Power on APPRO cloud camera via a power adapter provided. With default APPRO cloud camera settings, it will request an IP address from the router. With a green light constantly/blinking on a power/network status LED indicator, the connection has been established successfully then.
APPRO PT cloud camera (LC-6790)
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APPRO cube cloud camera (LC-6760)
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B. With wireless connection, you are able to establish and complete the connection via a WPS function. But in order to complete it, the router shall support WPS function as well. Please check user’s manual for the router to make sure it has been properly supported and also check the procedures on how to get WPS function working too. Here below demonstrates the procedures on how to connect APPRO camera with a router via WPS function.
First of all, you should power on APPRO cloud camera via a power adapter provided. With approximate 20 seconds, APPRO cloud camera should be powered on. But a red light will be shown on power/network status LED indicator due to connection issue (not yet established). You will find a WPS button on the APPRO cloud camera body.
APPRO PT cloud camera (LC-6790)
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APPRO cube cloud camera (LC-6760)
Press the WPS button on your router first according to the instructions for router in its user’s manual. Second, within the period that your router WPS function is still waiting for any request from any client, press and hold the WPS button on your APPRO cloud camera for about 5~6 seconds. The WPS status LED indicator will flash.
APPRO PT cloud camera (LC-6790)
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APPRO cube cloud camera (LC-6760)
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The camera will automatically create a wireless connection to your router. By turning the red light to a constantly/blinking green light on the power/network status LED indicator, the connection has been established successfully then.
3. With APPRO cloud camera default settings, it supports UPnP discovery. Therefore, you are also able to double check and re-confirm whether the network connection in between APPRO cloud camera and router is done or not by applying procedures below:
A. Setup a laptop/desktop within router LAN.
B. Browse ‘Network’ and check if APPRO cloud camera has been presenting as a connectable device.
- How can I remove and re-install my Android/IOS APP in my mobile device?
- Please follow procedures below:
1. Find Android/IOS APP in your mobile device. Uninstall it with different methods that different devices require.
Android device
IOS device
- Go to Android/IOS APP store and search the name for APP as ‘AppPro’. Download related APP by touch on it.
IOS device
- Can I have multiple cameras under one account?
- You can have as many cameras as you'd like. All you have to do is to add each camera into Android/IOS APP using its own specific DeviceID and password information.
- How do I move my camera to a different location?
- There are two circumstances that you will be encountering:
A. moving to a different place but connecting to the same network as before, or
B. moving your camera to a different Wi-Fi network.
For circumstance A, please be sure that the place that camera is about to be placed has sufficient Wi-Fi signal. In this way, the camera can remain connected constantly. Therefore, all you have to do is simply unplug the camera and move it to the new location. Your camera will automatically reconnect.
For circumstance B, you'll need to setup your camera again. Please follow camera setup instructions in order to set and confirm that your camera has been connected to the Internet successfully.
- How do I mount the camera on a wall?
APPRO PT cloud camera (LC-6790)
1. Screw the mounting base (A) into the camera.
2. Locate the position you want to install the mounting bracket (B).Make sure the bracket is locked properly. Place the mounting base (A) mounting bracket (B). Secure camera to the mounting bracket.
3. Proceed with initial setup such as focus tuning.
APPRO cube cloud camera (LC-6760)
1. Place the mounting base and use a pencil to mark the holes. Drill two holes or screws where you marked. Fix the mount base to the ceiling/wall with the screws.
2. Place the mounting base over the screw that is mounted on the wall. Make sure the base is locked. Place the base cover on the base and screw the camera stem clockwise into the mounting base.
3. Adjust the monitoring direction of the camera. Tighten the collar to lock camera in place.
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- Does my camera need to be plugged in?
- Your camera supports both wired and wireless network.
If you prefer having cable-free environment, you need to find a preferred spot for arranging your camera. And then, plug in its power cable and your camera will be powered up and automatically connected to the Wi-Fi network set already.
If you would like to have Ethernet cable connected in all time in order to prevent Wi-Fi signal issue, you need to connect both Ethernet cable and power cable with your camera. Because your camera has been using DHCP as default for requesting an IP address, it will request and get an IP address from router DHCP server.。
- Can I connect my camera directly to a router or modem instead of Wi-Fi?
- Your camera supports both wired and wireless network. Therefore, you are able to connect an Ethernet cable directly in between your camera and a router. With default settings, your camera has been requesting for an IP address from a DHCP server. Therefore, it will receive an IP address from router DHCP server, and they will be connected.
- What is the MAC address for my camera?
- Please look on the back of your camera. There is a sticker come with your camera with necessary information shown, including MAC address.
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Tel: 886-2-8992-1177
Fax: 886-2-8992-0077
E-mail：[email protected]